Skip to content
Omnimetra

Industries · Telecom & super-apps

Telecom: the audience of every operator app, and what it uses next

Operators know their subscribers and nothing about the market's behaviour. Omnimetra measures operator apps, ISPs and super-apps per country on one panel: shares, overlap with streaming, fintech and commerce, switching between operators and the partners that already reach your subscribers.

The industry's question

Which services do our subscribers use most, and which bundle would they actually take?

What we measure

  • Share of audience per operator app, ISP and super-app by country
  • Overlap with streaming, fintech, commerce and gaming audiences
  • Switching flows between operators' apps over 36 months
  • Launch cohorts for bundles and new services
  • Attribute buckets where available (platform, country, industry)
  • Placements by lift for acquisition and retention segments

KPIs

  • share of audience
  • cross-usage with streaming and fintech
  • switching flows
  • bundle cohort retention
  • exclusive module audience

Three scenarios

Bundle partner selection

The streaming and fintech brands that over-index among your subscribers versus competitors' subscribers.

Churn watch

Subscribers whose use of a competitor's app started this quarter: size, profile and switching flow.

Super-app benchmark

The exclusive audience of each super-app module (messaging, payments, commerce) and its overlap with specialists.

Example: a bundle

A streaming service over-indexes 2.4× among the operator's app users versus the market; a payment app under-indexes. The bundle follows the lift, with the passport in the partner deck.

Illustration of the shape of an answer; real values come with the passport on your market.

Compliance and limits

Aggregates only; no subscriber-level data, no cross-matching with operator records. Activation only through partner clean rooms where lawful.

Omnimetra

Benchmark your app against the market

30 minutes on real data for your country and category.

Other industries